Privacy Policy

Wave Dynamics ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, submit an enquiry, request a quotation, or otherwise interact with our website.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information is generally used to understand website traffic, improve website performance, maintain security, and improve the user experience.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your enquiries and requests.
• To provide product information and quotations.
• To communicate with you regarding our products and services.
• To process and manage orders, where applicable.
• To provide customer support.
• To improve our website, products, and services.
• To analyse website traffic and usage.
• To maintain website security and prevent fraudulent or unauthorised activity.
• To comply with applicable legal and regulatory requirements.
• For other legitimate business purposes permitted by applicable law.

4. Contact and Enquiry Forms

When you submit an enquiry through our website, the information you provide may be used by Wave Dynamics to respond to your request.

We may contact you by telephone, email, or other communication methods using the contact information you provide.

Please ensure that the information submitted through our forms is accurate and up to date.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and analyse website traffic.

Cookies are small text files stored on your device when you visit certain websites.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics and Tracking Technologies

We may use third-party analytics and website performance tools to understand how visitors use our website.

These services may collect information such as pages visited, approximate location, device information, browser information, and website interaction data.

Such information is generally used for statistical analysis, website optimisation, marketing measurement, and improving user experience.

7. Sharing of Information

Wave Dynamics does not sell or rent your personal information to third parties.

We may share information with trusted service providers, business partners, manufacturers, logistics providers, technology providers, payment service providers, or professional advisers where reasonably necessary to provide our services or operate our business.

We may also disclose information where required by law, regulation, court order, government authority, or to protect our legal rights, website security, or the safety of individuals.

8. Third-Party Services

Our website may use third-party services such as hosting providers, analytics services, email services, payment providers, social media platforms, advertising platforms, or other technology providers.

These third parties may process information according to their own privacy policies and terms.

Wave Dynamics does not control the privacy practices of independent third-party services and recommends reviewing their respective privacy policies where applicable.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, contractual, legal, accounting, and regulatory requirements.

When information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of in accordance with applicable requirements.

11. Your Rights

Subject to applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to certain types of processing.
• Request information about how your personal information is processed.

To exercise any applicable rights, please contact us using the contact details provided below.

12. Marketing Communications

Where permitted by applicable law, we may contact you regarding products, services, offers, updates, or other business information that may be relevant to your enquiry or relationship with Wave Dynamics.

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

13. Children's Privacy

Our website is intended for general business and commercial use and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

14. External Links

Our website may contain links to external websites, manufacturers, suppliers, social media platforms, or other third-party websites.

Wave Dynamics is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. International Data Transfers

Some service providers or technology platforms used by our website may process or store information outside India.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable legal requirements.

16. Business Transactions

In the event of a merger, acquisition, restructuring, sale of assets, or other business transaction, personal information may be transferred as part of the relevant business assets, subject to applicable law.

17. Changes to This Privacy Policy

Wave Dynamics may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we handle personal information.